Privacy notice

1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data.

TRC Group Corporation is the data controller and we are responsible for your personal data (referred to as “we”, “us” or
“our” in this privacy notice).

Our email address is hr at trcworld.com
Our postal address is 3721 Douglas Blvd., Suite 375, Roseville, CA, USA 95661

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information
Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be
grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time
your personal information changes by emailing us at hr at trcworld.com
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or
ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership,
information about your health and genetic and biometric data. We do not collect any information about criminal
convictions and offences.
2. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of your personal data are:
• Where we need to perform the contract between us.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights
do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending
marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any
time by emailing us at hr at trcworld.com
Purposes for processing your personal data
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will
process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are
using your data. Please email us at hr at trcworld.com if you need details about the specific legal ground we are relying on to
process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing
To register you as a new customer (a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order
including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to
us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to
recover debts owed to us
To manage our relationship with you
which will include:
(a) Notifying you about changes to our
terms or privacy policy
(b) Asking you to leave a review or take
a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep
our records updated and to study how
customers use our products/services
To enable you to partake in a prize
draw, competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to
study how customers use our products/services,
to develop them and grow our business
To administer and protect our business
and our site (including troubleshooting,
data analysis, testing, system
maintenance, support, reporting and
hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for
running our business, provision of
administration and IT services, network security,
to prevent fraud and in the context of a business
reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
To deliver relevant content and
advertisements to you and measure
and understand the effectiveness of our
advertising
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and
Communications
(f) Technical
Necessary for our legitimate interests to study
how customers use our products/services, to
develop them, to grow our business and to
inform our marketing strategy
To use data analytics to improve our
website, products/services, marketing,
customer relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests to define
types of customers for our products and
services, to keep our site updated and relevant,
to develop our business and to inform our
marketing strategy
To make suggestions and
recommendations to you about goods
or services that may be of interest to
you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests to develop
our products/services and grow our business
3. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2
above:
• Service providers who provide IT, payroll and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal,
insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant
jurisdictions who require reporting of processing activities in certain circumstances.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in
accordance with the law. We only allow such third parties to process your personal data for specified purposes and in
accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We share your personal data within our group of companies which involves transferring your data outside the European
Economic Area (EEA).

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal
data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain
criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your
personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by
ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of
protection for personal data by the European Commission; or
• Where we use certain service providers, we may use specific contracts or codes of conduct or certification
mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
• Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US
Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the
US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the
right to withdraw this consent at any time.
Please email us at hr at trcworld.com if you want further information on the specific mechanism used by us when
transferring your personal data out of the EEA.
7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or
accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need to know such data. They will only process
your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable
regulator of a breach where we are legally required to do so.
8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the
personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which
we process your personal data and whether we can achieve those purposes through other means, and the applicable legal
requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data)
for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research
or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include
the right to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at hr at trcworld.com .

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge
a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with
your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your
personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not
disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in
relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your
request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you
updated.

Contact Us

If you have any questions about this Privacy Policy, please contact us.